Return Policy

  • Jewelry may only be returned for online store credit.
  • Jewelry must be returned within 15 days of date received.
  • Jewelry must not be worn, altered or damaged.
  • Jewelry must be returned with all of the original jewelry packaging.
  • Jewelry returned without original jewelry packaging may result in a delayed online store credit or may not qualify for a full refunded online credit.
  • Jewelry returned damaged may result in a delayed online store credit or may not qualify for a full refunded online credit.

  • Please Note: Shipping and handling charges are not refundable.

Online Store Credit & Processing Time:

  • If your jewelry is returned to Ali Grace Jewelry within the 15-day timeline specified above, your online store credit will be processed within 7 business days.
  • You will be notified via email when your online store credit has been processed.